blogs / 25 Aug 2025

building partnerships that make a difference: highlights from the cartus SG roundtable

In July, the Cartus team hosted clients and talent mobility professionals at our annual Singapore Roundtable, themed, “Building Partnerships that Make a Difference”. As we dove deep into our agenda for the day, ongoing discussions underscored the importance of building robust vendor partnerships and how talent mobility professionals can better prioritize sustainability throughout the mobility journey.

panel discussion: unlocking win-win partnerships

Pictured, From Left to Right: Iris Bernal, Senior Manager, Mobility Advisory & Service Accenture; Hannah Yih, Senior Manager, Global Mobility & Immigration, APAC & India, Salesforce; Adrian Janssen, Global Process Owner, Talent Mobility, Google; Moderator: Jo-Lynn Wee, Senior Director, Global Talent Mobility, Cartus.

Our panelists, experienced mobility leaders from Accenture, Google, and Salesforce, shared their expert perspectives on building strategic vendor partnerships that deliver win-win outcomes. Some key learning points from the day’s discussion:

  • Vendor selection must align with the organization’s needs, industry requirements, and scalability. This allows solutions to be tailored to the organization. Some essential considerations include flexibility in solutions, digital-first employee experience, real-time data tracking, and cost control through benchmarking and forecasting.
  • Strategic and consultative vendor partnerships are key to successful, enduring relationships. To continuously improve policies, vendors should stay curious to gain a comprehensive understanding of the business. Similarly, organizations should also maintain an open channel of communication with vendors, providing periodic updates, or even sharing challenges faced in the process. Building this openness can encourage innovation and co-creation to address evolving needs and overcome barriers. It also elevates the relationship, uncovers new opportunities, and leads to more tailored and effective solutions.
  • Effective collaboration in complex moves leads to better outcomes. Continuous improvement, mutual learning, and vendor accountability demonstrates strong partnerships and builds trust during challenging situations.
  • Organizations should adapt to technological changes and employee needs to keep relocation policies fair and competitive. Flexible solutions such as a core/flex or points-based policy and identifying gaps in current technology both help to ensure equitable support for employees.
  • Vendors play a crucial role in digital transformation and sustainability initiatives. Agile deployment of technology, strategic partnerships, and consistent data reporting help organizations meet their goals and promote value in talent mobility.

interactive session & roundtable discussion

step into sustainability

Check out our recent podcast episode, “Green Relo Dreams – Sustainability in Motion”, with Andrew Conduit-Turner, Cartus’ Director of Sustainable Growth Enablement and special guest, Dave Carlos.

Sustainability and its growing importance are gaining traction worldwide where companies are now prioritizing Environmental, Social, Governance (ESG) goals, in tandem with other business goals. As seen from our interactive benchmarking session, more than 90% of attendees stepped forward in agreement when asked if their organization is looking towards adopting more sustainable strategies in their mobility program. In this segment, we share our key takeaways on adopting green solutions and fostering sustainable partnerships.

sustainability in mobility and partnerships

It is important to develop sustainable mobility solutions through innovative partnerships with suppliers and partners with shared and measurable KPIs. Collaboration with key industry players to promote eco-friendly transportation options, aimed at reducing carbon footprint and enhancing energy efficiency, are the top priorities in mobility. Leveraging technology to streamline processes and save cost are also being reviewed.

cost-saving and “discard and donate” program

While ESG goals remain important, the costs around implementing green solutions is a concern for most organizations. Thus, the implementation of cost-saving measures to optimize operational efficiency is important and Cartus’ Discard and Donate Program is one such example.

The program encourages relocating employees to dispose and donate items before a move to benefit the local community. This initiative is organized with the assistance of professionals who manage the entire process and employees can be incentivized with furniture allowance to encourage adoption.

In 2024, our Discard and Donate program benefited our clients in the following ways:

Almost 94,000 lbs of packing material reduced — saving an estimated 780 trees.

– 2.34 million lbs of household goods weight cut — saving over 37,000 gallons of fuel, which resulted in 370 metric tons of carbon emissions avoided.

– Clients saw an average savings of more than $1,000 per move.

– 2,340 trees were planted.

The discussion also included innovative ways to reduce and report on carbon emissions. These included:

  • mandatory reporting of CO2 emissions, where companies adopt strategies that show holistic progression and not just data points.
  • industry benchmarking and collaboration with suppliers for effective tracking and calculations.
  • data analytics provides opportunity for carbon emissions reduction such as assignee travel data. Using data, companies can offer alternative travel options (e.g., air or sea shipment, or reduced trip frequencies) that are better for the environment.

genAI in global mobility

On the AI front, organizations are benefiting in various ways, from the automation of transactional tasks to enabling personalized employee experiences. However, as this is still a relatively new space and is constantly evolving, it is inevitable that some organizations are more advanced in their journey of adopting AI solutions and others are still on the path of exploration and learning.

moving forward

To effectively implement AI solutions, organizations should align them with their overall direction, processes, and change management workflows to streamline priorities and work efficiently in lean environments. Embracing partnerships and co-creation fosters responsible AI development that bridges departmental workflows, reduces administrative burdens, and enhances compliance. Success also hinges on supporting team learning and adaptation, helping employees see AI as a tool to empower, not replace, the workforce.

To find out more, listen to a recent Mobility Matters podcast episode, titled “Global Mobility: AI and The Future of Work,” featuring Cartus President and CEO, Matt Tebbe and special guest, Greg Lindsay.

looking ahead

In the next five to ten years, supplier partner relationships are expected to become more strategic and technology driven. The integration of AI for predictive analytics, alongside a growing emphasis on ESG priorities, will redefine how organizations collaborate with service providers to deliver more agile, sustainable, and personalized mobility solutions. 

The Cartus team hopes that this roundtable session sparked thoughtful dialogue and provided practical takeaways. If you would like to learn more about how we can partner with your organization and your talent development program, email us at cartussolutions@cartus.com.

Jo-Lynn Wee

about the author

Jo-Lynn is an award-winning Senior Director of Global Talent Mobility at Cartus and she is responsible for global account management.  With almost 20 years of global mobility experience, her expertise has won her multiple key client expansions and new opportunities.